Privacy Policy

A Legal Disclaimer

The information below is intended to give you a clear understanding of how Peninsula Nomads collects and uses your personal data. However, it is not legal advice. Every business is different, so if you have specific concerns about privacy laws or data protection, we recommend speaking to a qualified legal professional to ensure compliance with your specific obligations under Australian law.

The Basics

At Peninsula Nomads, we take your privacy seriously. This policy outlines how we handle your personal information – including what we collect, why we collect it, and how we use and protect it.

A Privacy Policy is a legal statement that discloses the types of personal data we collect from website visitors, guests, and customers; how that data is used; and the steps we take to protect it.

This policy also covers how you can access or update your information, and explains the rights you have in relation to your data. Because privacy laws differ across regions, it’s your responsibility to be aware of local legislation that may apply when using our services or website.

Privacy Policy

Peninsula Nomads

Last updated: 10 October 2024

Introduction

At Peninsula Nomads, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, booking services, or contacting us, you consent to the practices outlined in this policy.

What Personal Information We Collect

We may collect the following types of personal information from you:

Name
Email address
Phone number
Billing and shipping address
Event details (e.g. event type, dates, locations)
Booking and payment details
Communication preferences
Any information voluntarily provided by you via forms or email

How We Collect Personal Information

We collect personal information through:

Our website contact or enquiry forms
Booking forms or guest registration forms
Email, phone, or text communication
Online payment systems (e.g. Square, Wix Bookings)

Why We Collect Personal Information

We collect your personal information to:

Process and confirm bookings
Communicate with you about your event or booking
Issue invoices, receipts, and refunds
Improve our services and customer experience
Comply with our legal obligations
Send updates, marketing or promotional materials (only with your consent)

How We Store and Protect Your Information

We take reasonable steps to keep your personal information secure. Your data may be stored in secure cloud-based systems (such as Wix or Square) and is protected by industry-standard encryption and access controls.

We do not store credit card details. All payment processing is managed through secure third-party platforms.

Sharing Your Information

We only share your information when necessary and for the purposes stated above, including:

Payment processors (e.g. Square)
Website and booking platforms (e.g. Wix)
Contractors or staff helping deliver services at your event (e.g. setup crew)

We do not sell your personal information to third parties.

Your Rights

You have the right to:

Access the personal information we hold about you
Correct or update your information
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise your rights, please contact us at info@peninsulanomads.com.

Cookies and Website Analytics

Our website may use cookies and third-party services (e.g. Google Analytics) to enhance user experience. You can control cookie settings through your browser.

Third-Party Links

Our website may include links to third-party sites (e.g. Instagram or external booking forms). We are not responsible for the privacy practices of these external websites.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of last update.

If you have any questions about this policy or your personal data, please contact:

Peninsula Nomads

Email: info@peninsulanomads.com

Phone: +61 42 506 061